Medica Group of Hospitals Touching New Heights Healthcare Delivery in the East

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Medica Hospitals, one of the most reputed and leading healthcare chains in eastern India today, has built and managed a number of Multispecialty and Super speciality healthcare facilities across the region over the past few years.

Beginning its journey with Medica North Bengal Clinic (MNBC) in Siliguri in 2008, the Group launched its flagship Hospital–Medica Superspecialty Hospital (MSH)–in Kolkata in 2010. Soon after Medica Cancer Hospital in Rangapani, Siliguri, fulfilled the dire need of a comprehensive cancer facility in North Bengal, and the trust hospital R.C. Agarwal Memorial run by Medica in Tinsukia brought quality multispecialty healthcare to Assam.

Medica tied-up with Tata Steel In 2014 to run the operations of Kantilal Gandhi Memorial Hospital (an existing unit in Jharkhand) and with the Jain Samaj for Bhagwan Mahavir Medica Superspecialty Hospital (a new venture in Ranchi). Tata Steel Medica Hospital in Kalinganagar, Odisha, began operations in 20 15. In 2017 Medica stepped into Bihar with a specialized heart care unit, Medica Heart Institute, Patna, providing comprehensive heart care services in the region.

Medica Superspecialty Hospital, Kolkata

A unit of Medica Synergie, the Kolkata Hospital, located in Mukundapur, off EM Bypass, is today one of the most respected and trusted healthcare providers in Eastern India. Filling a huge lacuna in tertiary health care in the east, Medi ca has kept its promise o f delivering quality healthcare using ethical practices in a transparent set up . Medica has revolutionised healthcare delivery in the region through not just technological advancements and innovative treatment techniques, but also in the area of patient care.

Our Special ties

Medica has eight Centres of Excellence–Neurological Diseases, Cardiac Sciences, Orthopaedics, Gastroenterology & GI Surgery, Kidney Disease, Critical Care, ENT and Breast Diseases–headed by renowned specialists and surgeons, with comprehensive treatment facilities.

The Hospital also has departments of Obstetrics & Gynaecology, Paediatrics, Endocrinology & Diabetes, Dermatology, Plastic Surgery, Internal Medicine & Surgery, Bariatric & Metabolic Surgery, Comprehensive Hernia Surgery, Endocrinology & Diabetes, Psychiatry & Psychology and international standard Physical Therapy & Rehab services for post surgery and medical management of patients alongwith specialised services in sports injury management and counseling.

Medica’s Emergency Department is manned by specialists in Emergency Medicine. Fittest with the most advanced equipment and support systems, the department is geared 24×7 to deal with all kinds of emergencies–accidents, heart attack, stroke, GI bleeds, child birth etc – that need immediate medical or surgical intervention. The department has 24×7 Consultant coverage and fully equipped ambulance service for quick and safe transport of patients.

“A perfect amalgam of superior skill and latest technology is what makes Medica’s healthcare delivery system among the best in the country today”

Other facilities include 10 modern Operation Theatre with Green OT certification ensuring 100 % compliance of safety standards, and 24×7 Imaging and Lab services fitted with the latest equipment and technology like the Molecular lab which helps doctors in preparing customized and the most effective treatment plans for patients.

A perfect amalgam of superior skill and latest technology is what makes Medica’s healthcare delivery system among the best in the country today.

Outreach programmes

In its endeavour to make superior healthcare more accessible and available to the masses living in remote areas, away from major cities, Medica has undertaken a number of pioneering ventures.

Medica Virtual Clinics are tele-linked consultation facilities provided by the hospital in association with Tata communications, to remote locations where access to quality healthcare is rarely available. Senior Doctors from Medica Kolkata are available for consultation online in clinics in various small towns.

Implant ICU is a new concept started by Medica to reach critical care to areas that sorely lack it. Reaching advanced healthcare beyond the Metropolitan cities is a challenge in our country. Most tier 2 & 3 cities, which also cater to the health needs of the surrounding urban and rural population, do not have the requisite infrastructure to support patients  r requiring critical support, necessitating their transfer to one of the metropolises at a huge cost and logistic difficulty. Medica has aimed to address this need with the Medica Implant ICU, which will provide critical care support to hospitals in smaller towns and cities. The ICUs will be tele-linked to the world class unit in the Kolkata hospital to provide 24×7 supervision.

Medica launched the Chest Pain Rapid Responder Service in December 2016 to transport of probable Heart attack victims to advanced heart care units to ensure treatment within the Golden Hour. Fitted With video conferencing facility and manned by trained Emergency Medical Technicians, the necessary treatment can begin in transit with supervision by a Cardiologist.

Medica Home Care Service provides complete care at home for elderly, bed-bound or chronic patients, reducing the necessity of repeated hospital visits and expenditure, apart from need-based requirements like a Doctor or nurse’s home visits, basic health check-up at home, Physiotherapy services and Care Managers for regular monitoring. E-health book services have been recently introduced to enable the members to keep all their medical records organised and easily accessible.

Academic excellence

The Hospital has a strong academic wing imparting regular Paramedical Courses for young boys and girls looking for a career in healthcare. Workshops and training sessions are held regularly as part of the continuous medical education programmes. Medica’s academic wing has tie-up with various national and international institutions/universities for courses and research and training programmes. Last year the hospital tied up wit h UK’s George Washington  University for Masters in Emergency Medicine Course.

Social Welfare projects instituted by Medica

Medica Superspecialty Hospital has instituted a number of innovative projects/schemes keeping the welfare of patients in mind.

KARMA (Kolkata Accident Response & Medical Assistance) was launched by Medica in collaboration with Kolkata Police in March, 2012. The project provides 24 hours trauma care service for victims of road accidents in the city, transporting them to healthcare facilities closest to the site of trauma. 18 ambulances are kept stationed 24×7 at various locations across the city. The emergency calls to the KARMA helpline are received at the Command Centre run by Medica on its premises and the ambulance stationed nearest to the accident location is directed to attend to the victim. The movement of the ambulances is monitored by the Command Centre. This project has been replicated in Jamshedpur and Ranchi also.

Project HOPE

Healthcare for Overseas Parents and Elders (HOPE) is a project for the benefit of the elderly parents of young professionals settled abroad, who do not have any support system here to deal with medical emergencies.

For BPL patients

The hospital runs a trust for BPL patients and has special packages for the economically underprivileged sections of the society. It also supports a number of city-based NGOs and hastie-ups with some offering special packages and discounts.

Caddy Scheme

Launched at Royal Calcutta Golf Club, in association with the club authorities, the scheme provides the benefit of medical insurance to the caddies and their families. Regular check-up camps are held at the club and over the counter medicines dispensed free of charge.

Special Cardiac Surgery packages

Highly discounted Cardiac Surgery packages are provided for the underprivileged sections of the society, with the support of Rotary International

Swasthya Mitra

A scheme introduced mainly for the benefit of the elderly population, the initiative trains young men and women to conduct basic health check-up including blood pressure and blood sugar tests, height and weight monitoring and emergency first aid care , to enable them to use their training to provide a basic health support to the senior citizens. These are our Swasthya Mitra who have become a source of great support for a number of elderly citizens of Kolkata, who depend on them for their regular health monitoring and also in times of emergency.